Living With Diabetes

How to Get Help

The American Diabetes Association is committed to ending discrimination against children and adults with diabetes by providing information and assistance to people with diabetes and their advocates. We use a four-step process to end discrimination: educate, negotiate, litigate and legislate.

I need help with a discrimination problem – what can I do?

If you are being discriminated against because of your diabetes at work, at school, by the police or in correctional institutions, or in public places, you can request assistance from the American Diabetes Association.

The first step to request assistance is to call us at 1-800-DIABETES (800-342-2383). A representative from the Association’s Center for Information and Community Support will send you a packet of information and a form to request help from one of the Association’s legal advocates.

The discrimination information/assistance form can be mailed, e-mailed, or faxed to you, and you can return it to us via mail, e-mail or fax. Once we receive the form, a legal advocate will contact you to discuss your situation.

It’s important to send in a form so we can help you. The form helps us gain information about your situation – and do any necessary research before speaking with you – so that we can provide the best assistance to you.

Please note: requesting assistance from the American Diabetes Association is not the same thing as filing a complaint, and submitting a discrimination form does not stop the clock on any legal deadlines. Click here to find more information on filing administrative complaints, lawsuits and the timelines for taking such action.

click to read more